Friday, January 16, 2009

FAQ Your Personal Information

(For more information, see our Privacy Statement)

Do I have to provide my email address?
Yes because your email address serves several purposes. We use it to identify you as a unique user and to ensure that only you have access to your personal account. You will be able to store as many price quotes as you want in this account, and once you buy something we will post important information about your order there.

I have entered several quotes and am ready to buy my building; however, my email address has changed. Is it important that you have the current email address?
It is very important. We use email as our primary means of communicating with you. However, you cannot change the email address underwhich your account was established without losing access to all the information in your account. If you change your email address, you will need to call us so we can make the change for you.

Are you going to give my email address or other personal info to anyone?
Absolutely not! We will never sell your information to anyone for any purpose. For more information, see our Privacy Statement.

Are you going to send me junk email?
No way. We do maintain a mailing list of our customers, and on rare occasions (less than once a month) we do send out emails to inform them about things we think they will want to know -- sales, site upgrades, new products, etc. However, you can click the MY ACCOUNT tab and edit your USER PROFILE to remove yourself from our mailing list. We also include a clickable link in every email we send out that will remove you from the list (so long as you are online when you click it). Of course, we strongly recommend that you stay on the mailing list as long as you are in the market for a building or door. For more information, see our Privacy Statement.

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