Friday, January 16, 2009

FAQ - Taking Delivery

Do you unload the building for me?
No. Insurance regulations prevent the driver from assisting. You will have to unload the building yourself, and you will definitely need help to do it as well as some lifting equipment. We recommend that you have a total of at least three people to unload. For more information, see the section on Taking Delivery of Your Building.

What's the most important thing I need to know about taking delivery of my building?
YOU MUST INVENTORY YOUR BUILDING WHEN IT ARRIVES. You need to immediately note any shortages or damage on the bill of lading before signing it, and you have two (2) days to report "hidden damage" or missing or damaged goods that arrived in sealed containers (for example, screws that come in sealed boxes). Unfortunately, job sites suffer a high incidence of theft, especially when they are left unattended for days or weeks. We cannot be held responsible for shortages you report days, weeks, or months after a building arrives. Most of the problems we deal with after delivery are caused by people not inventorying their building when it arrives. We cannot overemphasize how important a proper inventory is to you. See the section on Taking Delivery of Your Building for more info. If you are not ready to put the building up at the time of delivery, you may store it; first, you will need to read the instructions that come with your drawings on how to care for and store the wall and roof sheets, and second you must inventory the building when it arrives.

What kind of heavy equipment will I need?
That depends on the size of your building. We limit our bundle weights to a maximum of three thousand pounds, and often a a forklift or boom truck with spreader bar is adequate. See the section on Taking Delivery of Your Building for more info.

Does everything come at once?
All the parts of the building will arrive at the same time, but insulation and overhead doors (if you ordered these) will come in separate shipments. Insulation and overhead doors are shipped by their manufacturers, and Steel building has limited control over when or how this is done.

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